We have a 1 YEAR MONEY BACK GUARANTEE, which means you have 1 year after receiving your item to request a return. Fall in love with your results or get your money back! You have 1 full year to request a refund, even if you use the entire bottle you can get a full refund!
You'll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected].We'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we have received your return. The refund will be issued to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
For US Returns please send to:
Idrotherapy
IDROTHERAPY™
201 NW 22nd Ave
Suite 100
Fort Lauderdale, FL 33311
For AU Returns please send to:
Idrotherapy
PO Box 230
Narellan, NSW 2567
NSW, Australia
For CA Returns please send to:
Idrotherapy
6-3600 Ridgeway Drive
Mississauga, ON, L5L 0B4, CANADA
For EU Returns please send to:
Idrotherapy
Unit B3 Deerpark Industrial Estate
Oranmore, Galway
H91 D452 Ireland